Director, Regional Contracts
Company: SCAN Health Plan
Location: Long Beach
Posted on: November 20, 2024
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Job Description:
SCAN Group is a not-for-profit organization dedicated to
tackling the most pressing issues facing older adults in the United
States. SCAN Group is the sole corporate member of SCAN Health
Plan, one of the nation's leading not-for-profit Medicare Advantage
plans, serving more than 285,000 members in California, Arizona,
Nevada, and Texas. SCAN has been a mission-driven organization
dedicated to keeping seniors healthy and independent for more than
40 years and is known throughout the healthcare industry and
nationally as a leading expert in senior healthcare. SCAN employees
are a group of talented, passionate professionals who are committed
to supporting older adults on their aging journey, while also
innovating healthcare for seniors everywhere. Employees are
provided in-depth training and access to state-of-the-art tools
necessary to do their jobs, as well as development and growth
opportunities. SCAN takes great pride in recognizing our team
members as experts in their fields and rewarding them for their
efforts. If you are interested in becoming part of an organization
that is innovating senior healthcare visitwww.thescangroup.org
,www.scanhealthplan.com , or follow us on LinkedIn ;Facebook ;
andTwitter .The JobThe Director, Regional Contracts shall, in
concert with the Senior Regional Director and as an integral member
of the Network Management team, develop and manage business
partnerships with SCAN value-based and fee-for-service provider
contracting and network management activities to support
achievement of SCAN's goals including margin, quality measures, and
achievement of our mission to enhance senior's ability to manage
their health and live independently.You WillThis role is a key
contributor who will evaluate, negotiate and prepare contracts in a
fiscally responsible manner to ensure a sustainable, high quality,
compliant network for assigned regions and complex provider
contracts in all regions. Advise Regional Contracts Managers and
other Network Management staff. Contracts include capitated
delegated and fee-for-service medical groups, IPAs and hospitals.
Provide direction to internal business units to identify and model
expected yield of alternate terms for high spend or complex
provider contracts, monitor actual contract performance, test the
feasibility of non-template terms and conditions to identify the
most favorable solution and follows appropriate approval
process.Proactively build relationships that nurture partnerships
with SCAN's contracted network providers, including medical groups,
IPAs and hospitals and ensures the network composition includes an
appropriate distribution of required professional and facility
services.Ensure provider contracts accurate implementation and
administration. Accountable for assigned regional and complex
provider network performance related to financial, operational,
regulatory, quality and member satisfaction targets. Develop and
execute provider specific performance improvement plans, based on
needs identified via Provider Dashboard metrics that highlight
operational, quality, financial and compliance-based
measures.Utilize contracting knowledge for effective problem
resolution, compliance and Network Management staff guidance.
Responsible for timely and professional interaction in response to
contract related inquiries. Research, analyze and resolve complex
problems dealing with hospital shared risk pool, claims, appeals,
and eligibility issues within the appropriate limits.Participate in
regularly scheduled Joint Operations Committee meetings (JOCs).
These meetings will discuss operational issues relative to all
parties, including, but not limited to: utilization, financial,
enrollment, grievances, provider termination/panel closures,
continuity of care, marketing campaigns, etc.Responsible for
assuring that the day to day operations of the provider network are
consistent with SCAN standards/ expectations. Assist in resolving
elevated and complex provider service complaints.Act as technical
resource on contract related issues and offer strong leadership
internally as well as externally. Initiate and maintain effective
channels of communication with key internal partners including but
not limited to Legal, Compliance, Delegation Oversight, HealthCare
Services, Finance, Claims and Sales.Participate in
interdepartmental meetings and selected committees and substituting
for the Senior Director, Regional Network Management on an as
needed basis. Provide mentoring to Regional Contracts Managers and
other Network Management colleagues.Develop goals and objectives,
in concert with Senior Director, Regional Network Management that
align with the organization's vision for future growth and network
development.Maintain professional and technical knowledge by
attending educational workshops; reviewing professional
publications; establishing personal networks; participating in
professional societies. Contribute to team effort by accomplishing
related results as needed.Actively support the achievement of
SCAN's Vision and Goals.Other duties as assigned.Your
QualificationsBachelor's Degree or equivalent experience6+ years
managed care contracting experience involving complex delivery
systems and organizations required. Prior Medicare Advantage health
plan experience required. Superior communication skills, problem
solving and decision-making.5+ years of leadership
experienceKnowledge of CMS, DHCS and other regulatory requirements
required.Strong analytic, quantitative, and problem-solving skills
required.Strong negotiation, interpersonal and presentation skills
with an ability to appropriately and effectively address diverse
audiences required.What's in it for you?
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Keywords: SCAN Health Plan, San Clemente , Director, Regional Contracts, Executive , Long Beach, California
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