Senior Machine Learning Engineer

Company: Servicenow
Location: San Diego
Posted on: November 8, 2024

Job Description:

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role:As a Senior Machine Learning (ML) Engineer, you'll be a vital part of a global team building AI/ML solutions both within and outside the ServiceNow platform. We're seeking someone who thrives in a fast-paced, innovative environment and is excited about cutting-edge technology. You'll work within an agile team to design and develop solutions that enhance the employee experience at ServiceNow.Key Responsibilities:

• Build world-class cloud-based AI/ML solutions to power intelligent services.
• Collaborate closely with a team of developers and product managers to deliver high-quality software.
• Partner with product owners to understand requirements and take ownership of your code from design to implementation, testing, and delivery.
• Mentor and coach staff on AI/ML best practices, fostering a culture of continuous learning and development.
• Collaborate with the product organization to stay informed about upcoming AI products and drive alignment between AI solutions and business goals.
• Work with cross-functional teams to develop innovative AI-driven solutions, integrating automated feature engineering and AutoML into core business processes.
• Lead and inspire innovation sprints and hackathons to cultivate creative AI-driven ideas and drive product improvements.QualificationsTo be successful in this role you have:Education:

• Bachelor's degree in Computer Science, Data Science, Engineering, or a related field.
• Master's in AI, Machine Learning, Data Science, or related fields is preferred.Experience:
  • 5+ years of experience in enterprise architecture, data architecture, or AI/ML architecture roles.
  • Proven experience in leading AI and machine learning initiatives in a complex enterprise environment.
  • Extensive experience with AI platforms, cloud-based data architectures, and machine learning frameworks.
  • Expertise in JavaScript, Python, object-oriented programming (OOP), design patterns, and efficient algorithms.
  • Proficiency in core AI/ML techniques and algorithms.
  • Experience with the ServiceNow Platform and Now Assist Skill Kit.
  • Familiarity with unit testing, profiling, and code optimization.
  • Knowledge of vector databases, large language models (LLMs), fine-tuning, and platforms such as AWS SageMaker, Azure ML, Hugging Face, and LangChain/Langflow/Flowise.Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
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Keywords: Servicenow, San Clemente , Senior Machine Learning Engineer, Engineering , San Diego, California